1- to 2-Day Processing
All 2qbike® Online Store orders are processed and shipped via Chronopost or via Azkar. We strive to offer same day shipping on orders received and processed before 11:59 a.m. Greenwich Mean Time, Monday through Friday. Orders received after 11:59 a.m. GMT, or on a weekend or a legal holiday, will generally be processing the next business day. Please note that overnight delivery orders processed before 11:59 a.m. GMT on Fridays will be shipped for delivery on Monday as the next business day. Please contact us at +351-219246548 for details on expedited delivery if time is critical.

Destinations Served
We ship only to street addresses in the continental Spain via Azkar or continental Portugal via Chronopost. Any orders inadvertently placed which do not have a shipping street address in the continental Spain or continental Portugal will be canceled.

Azkar and Chronopost Ground Services Recommended
If your order is shipping to a metropolitan location in Spain or in Portugal, Azkar or Chronopost Ground services often arrives in 2-3 days (example: order on Monday before 11:59 a.m., it should arrive Wednesday or Thursday). Because average orders can weigh several Kilograms, Azkar and Chronopost Ground services offers an excellent value.

Shipping Charges
Our shipping charges are based on actual Azkar and Chronopost costs; we do not charge a set handling fee, nor do we mark-up shipping costs.

Your pack shipment®
Packages are generally dispatched within 2 days after receipt of payment and are shipped via Azkar or via Chronopost with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you an information to track your package.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.